Modern Slavery Statement

Illustration of ethical supply chain oversight and human rights protectionThis Modern Slavery Statement sets out the principles, controls, and expectations that guide our approach to preventing modern slavery, human trafficking, forced labour, debt bondage, child labour, and all forms of exploitation within our operations and supply chains. We recognise that modern slavery is a severe violation of human rights and a risk that can exist in many sectors and regions. Our commitment is based on a zero-tolerance policy toward any practice that undermines human dignity. We expect every colleague, contractor, and business partner to uphold the same standard.

As part of our broader ethical framework, we maintain robust governance processes to identify, assess, and address slavery and trafficking risks. This statement reflects our ongoing responsibility to act with integrity and to continuously improve our controls. The modern slavery policy is integrated into our procurement, onboarding, and supplier management practices, ensuring that decisions are informed by human rights considerations as well as commercial requirements.

We also require all relevant teams to follow clear internal procedures when evaluating labour practices and sourcing decisions. Our aim is to prevent harm before it occurs by embedding due diligence into day-to-day operations. Prevention, detection, and remediation are the foundations of our approach, and we believe that responsible leadership is essential to safeguarding vulnerable people.

Supplier compliance review and audit process in a workplace settingOur modern slavery statement applies to all business areas and is supported by training, risk assessments, and supplier oversight. We conduct periodic reviews of high-risk categories and geographies to determine where enhanced controls may be needed. Where risks are identified, we take a proportionate response that may include targeted questioning, corrective action plans, or termination of the relationship if improvement is not possible.

Supplier management is central to our approach. We expect suppliers to demonstrate compliance with applicable labour laws, ethical recruitment practices, and safe working conditions. Our supplier audits may include document reviews, announced or unannounced site visits, worker interviews, and checks on subcontracting practices. These assessments are designed to verify that labour is voluntary, wages are paid fairly, identity documents are not withheld, and working hours remain lawful and humane.

Confidential reporting channel for modern slavery concernsWe recognise that audits alone cannot eliminate risk, so we also focus on continuous engagement and improvement. Suppliers are expected to cooperate fully, provide accurate information, and take immediate corrective action when issues are found. If a serious breach is uncovered, we reserve the right to suspend orders, request an independent investigation, or end the commercial relationship. A strong modern slavery statement must be backed by decisive action.

We encourage anyone who suspects misconduct to raise concerns promptly through the available internal reporting channels. Concerns may be raised confidentially and, where permitted, anonymously. Reports are reviewed seriously, investigated promptly, and handled with appropriate confidentiality. No retaliation will be tolerated against anyone who raises a concern in good faith or assists in an investigation. This protection is essential to creating a culture where risks can be identified early.

Our reporting framework is supported by manager training and internal escalation routes so that concerns are directed to the right people without delay. Cases involving potential modern slavery are treated as high priority and may involve legal, compliance, procurement, and operational teams. We are committed to ensuring that any individual affected by exploitation is treated with dignity and that appropriate remedial steps are taken where necessary.

To strengthen oversight, we maintain records of supplier risk ratings, audit outcomes, and corrective actions. These records help us understand trends and allocate resources effectively. Our approach to the modern slavery declaration is not static; it is built to adapt as our business, markets, and risks evolve. Continuous monitoring supports our commitment to preventing abuse throughout our value chain.

Annual governance review of modern slavery controlsThis statement is reviewed at least annually to ensure it remains accurate, relevant, and aligned with current legal expectations and operational realities. The annual review considers audit findings, incident reports, supplier performance, training completion, and any changes in risk profile. Where improvements are needed, we assign responsibilities and timelines to ensure measurable progress.

In reviewing our Modern Slavery Statement, we assess whether our policies continue to reflect a meaningful zero-tolerance stance and whether our controls remain effective in practice. We may update supplier requirements, enhance due diligence questions, or expand audit coverage where evidence indicates a higher exposure to risk. Accountability for progress is shared across leadership, procurement, and operational teams.

Commitment to ethical operations and prevention of exploitationWe remain committed to strengthening our response year after year, recognising that vigilance is required to combat evolving forms of exploitation. By combining prevention, supplier audits, reporting channels, training, and annual review, we aim to uphold ethical standards and protect human rights across our operations and supply chains. This modern slavery statement confirms our ongoing resolve to act responsibly, transparently, and decisively.

Clapham Carpet Cleaners

A zero-tolerance modern slavery statement outlining supplier audits, reporting channels, and annual review commitments across operations and supply chains.

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What Our Customers Say

Excellent on Google
4.9 (10)

My end of tenancy cleaning with Clapham Carpet Cleaning Company was fantastic from start to finish. The apartment came back immaculate--cleaner than I expected. I'm very pleased and will definitely consider using them again.

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S

The staff was incredibly helpful and left my home spotless. Will definitely use again.

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C

Fantastic service--professional and very helpful staff. Booking was straightforward, cleaner was efficient and on time, and my house has never looked better. Highly recommend.

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L

They went above and beyond cleaning our house. Would recommend without hesitation.

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T

Everything went smoothly--they showed up right on time and delivered great window cleaning. Communication about timings was excellent.

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H

I highly recommend ClaphamCarpetCleaners! They handled my end-of-tenancy full-house carpet clean. Arrived right on time, did a fast and thorough job, and my carpets look brand new.

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G

Our end-of-tenancy cleaning by Clapham Carpet Cleaner was first-rate. The house looked fantastic on completion.

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A

The cleaning crew from Clapham Carpet Cleaning did an exceptional job at my place. Everything looks immaculate, and the team was timely and efficient. I will absolutely use their services next time.

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S

We've used ClaphamCarpetCleaners for around half a year now for both standard and end of tenancy cleans. The cleaners are always friendly and flexible, and their service is top-notch. Would gladly recommend their services.

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W

Carpet Cleaning Clapham did a phenomenal job. Every surface sparkled, especially the windows and floors, and even the hidden spots were spotless.

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